Privacy policy

respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you place an order or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details (processed securely by our payment provider — we do not store full card numbers).

How We Use Your Information

We use this information to process and ship your orders, respond to customer support requests, send order updates, and, if you opt in, send marketing communications such as newsletters and promotions.

Cookies

Our store uses cookies to keep items in your cart, remember your preferences, and understand how visitors use the site so we can improve it. You can disable cookies through your browser settings, though some site features may not work properly as a result.

Sharing Your Information

We do not sell your personal information. We share information only with service providers who help us operate the store (such as payment processors and shipping carriers), and only to the extent needed to fulfill your order.

Data Retention

We retain your information for as long as needed to fulfill the purposes described in this policy, and to comply with legal, accounting, or reporting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact

Questions about this Privacy Policy, or requests regarding your personal data, can be sent to support@zaelan.shop.